Chroma review

Updated September 28, 2026 · DeployCue Editorial Team · Facts checked September 26, 2026

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Our verdict

Chroma suits developers who want a vector database they can try before they pay, since the free tier is part of the plan set and entry sits at $0. Once data grows, storage pricing of $0.33 is the line that shapes your bill, so check that early.

Key facts

Best for
Teams prototyping retrieval and vector search on a free tier first.
Price from
$0 (Source, checked September 26, 2026)
Free tier
Yes (Source, checked September 26, 2026)
Storage price
$0.33 (Source, checked September 26, 2026)
Legal entity
Chroma Inc. (Source, checked September 26, 2026)
Support channels
Email, Help-centre, Community (Source, checked September 26, 2026)
Official website
trychroma.com

Apps and profiles

Elsewhere
WikidataX

Listed in

Pros and cons

Pros

  • Free tier available, so you can build and test before spending
  • Entry price of $0 keeps a first project cheap to start
  • Storage billed at $0.33, easy to project as collections grow
  • Support runs on email, help centre and community for self-serve questions

Cons

  • Support runs on email, help centre and community only, with no live chat or phone listed
  • Storage at $0.33 becomes the main cost once your index grows
Chroma

Ready to try Chroma?

Scored 9.4 / 10 by DeployCue.

Who it suits

  • Developers building a first retrieval or vector search prototype
  • Small teams that want to test on a free tier before committing
  • Anyone comparing a hosted vector database against a free starting point

Who should look elsewhere

  • Teams that need live chat or phone support, since Chroma lists email, help centre and community
  • Projects where storage cost dominates, given $0.33 per unit

The company behind it

Chroma is run by Chroma Inc., which is the legal entity named in the website terms. Support comes through email, help centre and community, so most questions are answered by email, the help centre or the community rather than a live chat line. For a team that plans around a free tier, that setup keeps day to day questions self-serve, and you keep a record of the entity behind the service for your own paperwork.

Frequently asked questions

Is there a free tier on Chroma?+

Yes, a free tier is listed on the pricing page. That means you can stand up a collection and run queries before committing any spend, which suits prototypes and evaluation work. When usage grows, storage is billed at $0.33.

What does Chroma cost to start?+

Entry pricing starts at $0, and a free tier is available alongside it. The database group median entry price is €4.38, so Chroma starts well below the middle of the group. Your running cost then depends on how much data you store.

How is storage charged?+

Storage is priced at $0.33 on the pricing page. Because a vector index grows as you add documents and embeddings, storage tends to be the line that moves as your project matures. Budget for it before you reach production volume.

How do I reach Chroma support?+

Support runs on email, help centre and community. The help centre covers common questions, the community forum handles shared problems, and email suits account specifics. Live chat and phone are not listed among the channels.

Can I try Chroma before my team commits?+

Yes. The free tier lets you build a collection, add data and run queries at no cost, and entry pricing starts at $0. That makes it easy to test retrieval quality with your own documents before a purchase decision.

Who operates Chroma?+

The service is operated by Chroma Inc., named in the website terms. That entity is the one to list for contracts, invoices and vendor records if your team needs a named counterparty.

How does Chroma compare with cheaper or pricier rivals?+

Chroma's entry price of $0 is the lowest of the three compared here, against $0.23 for RisingWave, $0.96 for UCloud and $2.50 for Vultr. On entry cost Chroma leads, so the real comparison is what happens to storage as your data grows.

Is Chroma priced per month or per use?+

The pricing page lists entry pricing of $0 and storage at $0.33, with a free tier available. Storage-led billing means the figure you start with is not the figure you end with, so model growth early rather than assuming the entry price holds.

Sources

  • trychroma.com/pricing checked September 26, 2026

    Backs: Free tier, Price from, Storage price, Support channels

    “Get started for free”

  • trychroma.com/website-terms checked September 26, 2026

    Backs: Legal entity

    “The Site is offered by Chroma Inc., located at 2261 Market Street #4728, San Francisco, CA 94114”

Compiled from 2 source pages, checked September 26, 2026. We did not open an account.

Not confirmed yet: Database engines.

Chroma

Chroma

Teams prototyping retrieval and vector search on a free tier first.

9.4/10See alternatives