Neon review
Updated September 28, 2026 · DeployCue Editorial Team · Facts checked September 26, 2026
We earn a commission when you sign up through links on this site. Partner status can affect where a brand appears in our rankings. Partners with a live offer in your country come first, then every other brand by score.
Our verdict
Neon suits developers and small teams that want Postgres with request based billing and a free tier. Paid requests cost $0.60, the free allowance is 1,000,000 requests, and a single run stops at 900 seconds. Postgres is the only engine, so teams needing MySQL or Redis look elsewhere.
Key facts
Serverless
Facts checked September 26, 2026, 6 sources
Listed in
Pros and cons
Pros
- Free tier with 1,000,000 free requests, so prototypes and low traffic apps can run at no cost
- Per request pricing of $0.60 on top of that free tier
- Runs Postgres, the engine most teams already deploy, so existing Postgres knowledge and tooling carry over
Cons
- Engine coverage is Postgres only, so MySQL, MongoDB or Redis workloads move to UCloud or Aiven
- Support covers email, chat and community only, with no phone line listed for urgent incidents
- Compute runs stop at 900 seconds, so long jobs need another service
Who it suits
- Developers who want Postgres without running database nodes themselves
- Small teams and side projects that fit inside the 1,000,000 free requests
- Apps with steady request volume rather than long running batch work
Who should look elsewhere
- Teams that need MySQL, MongoDB or Redis beside Postgres, since UCloud covers MySQL, PostgreSQL and MongoDB
- Teams that need Kafka, ClickHouse or OpenSearch, since Aiven covers Kafka, PostgreSQL and OpenSearch
- Teams wanting Postgres with Redis and Kafka on the same platform, since Heroku covers PostgreSQL, Redis and Kafka
How Neon compares
Neon vs ScalaHosting8.9 vs 8.3
Neon vs Contabo8.9 vs 9.2
Neon vs Kamatera8.9 vs 9.5- Neon vs Novada8.9 vs 8.9
Neon vs Cloudways8.9 vs 9.2
Neon vs PlanetHoster8.9 vs 8.7
Neon vs Acronis8.9 vs 9.9
Neon vs Aruba8.9 vs 9.3
Neon vs Decodo8.9 vs 9.1
Neon vs Hostinger8.9 vs 9.1
Neon vs MarsProxies8.9 vs 9.0
Neon vs hide.me8.9 vs 8.7
Neon vs Proton Drive8.9 vs 8.3
Neon vs AIS Cloud8.9 vs 8.1
Frequently asked questions
What does a request cost on Neon?+
Paid requests are billed at $0.60. That rate sits beside a free tier, and anything beyond it is charged on the same per request basis. Spend therefore tracks traffic rather than the size of a node you carry month to month.
Does Neon have a free tier?+
Yes. Neon lists a free tier that includes 1,000,000 free requests. Prototypes, side projects and low traffic apps can run inside that allowance. The tier uses the same Postgres engine as the paid plans, so moving up later is a plan change rather than a migration.
Which database engines does Neon run?+
Neon runs Postgres and nothing else on the engine side. Teams that need a document or key value store alongside Postgres should look at UCloud, which covers MySQL, PostgreSQL and MongoDB, or Aiven, which covers Kafka, PostgreSQL and OpenSearch.
How long can a single Neon run last?+
A single run is capped at 900 seconds. Longer jobs do not fit inside that ceiling, so batch processing and lengthy migrations belong on another service. Short request handling and query paths sit well within the limit.
How do you reach Neon support?+
Support runs on email, chat and community. Email and chat cover direct questions, with a community channel for shared answers. There is no phone line listed, so urgent incidents go through email or chat. Plan and billing questions follow the same routes.
Who operates Neon?+
Neon is operated by Neon, LLC, and the company was founded in 2021. The legal entity named in the platform terms is the same company behind contracts, invoices and support threads, which keeps the paperwork and the service under one name.
Sources
- neon.com checked September 26, 2026
Backs: Database engines
“works with any language, framework, or ORM that speaks Postgres”
- neon.com/about-us checked September 26, 2026
Backs: Founded
“MAR, 2021 First commit”
- neon.com/docs/compute/functions/reference/runtime-limits checked September 26, 2026
Backs: Maximum run time
“Time to first byte: 15 minutes. Your handler must begin returning a response within 15 minutes of receiving a request.”
- neon.com/docs/introduction/support checked September 26, 2026
Backs: Support channels
“Neon AI chat assistance is available to all Neon users ... To ensure you receive responses from our support team, please whitelist the help@databricks.com email address ... Support for Free plan...”
- neon.com/platform-terms checked September 26, 2026
Backs: Legal entity
“between Databricks, Inc., the parent company of Neon, LLC ("Databricks"), and Customer”
- neon.com/pricing checked September 26, 2026
Backs: Free requests, Free tier, Price per million requests
“Free plan for the backend services: 5 GB Object Storage per project and, for Functions, 10 active Capacity-Hours, 400 waiting Capacity-Hours, and 1M invocations per month.”
Compiled from 6 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Price from.