phoenixNAP review

Updated September 28, 2026 · DeployCue Editorial Team · Facts checked September 26, 2026

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Our verdict

phoenixNAP is a bare-metal specialist that suits teams wanting dedicated hardware with a large traffic allowance bundled in, and who can settle for a narrow set of regions.

Key facts

Best for
Teams that want dedicated bare-metal with a large bundled traffic allowance.
Entry price
$38.81↗
Entry plan
4 vCPU, 16 GB RAM, 2x 240 GB SSD↗
Bandwidth allowance
15 TB free per location (5 TB in Singapore)↗
Billing models
Hourly, Monthly, Reserved↗
Locations
6↗
Regions
US, NL, SG↗
DDoS protection
Yes↗
Compliance certifications
SOC 2, PCI DSS, ISO 9001, ISO 14001↗
Server types
Bare-metal↗
Use cases
Game-server↗
Operating systems
Linux, Windows↗
Legal entity
Phoenix NAP, LLC↗
Headquarters
United States↗
Founded
2009↗
Support channels
Email, Chat, Phone, Help-centre, Community↗
Pricing model
Hourly billing
Official website
phoenixnap.com

GPU cloud

GPU models
Intel MAX 1100↗
Billing granularity
Hourly↗
Egress fee
15 TB free bandwidth included (5 TB in Singapore); inbound traffic free; outbound billed per GB pay-per-use or bundles↗
Interconnect
AWS Direct Connect, Google Cloud Interconnect, Megaport Cloud Router↗

Storage

Price per GB per month
$0.0864↗
Free egress
First 30 TB of outgoing bandwidth free per month↗
S3-compatible
Yes↗
Regions
2↗
Free egress (GB)
30,720↗
Storage types
Object↗

Kubernetes

Control plane price
$0.080↗

Facts checked September 26, 2026, 12 sources

Apps and profiles

Pricing

  • d3.c5.medium (USD)

    compute: $1.34 / hour

  • s5.x6.c3.large (USD)

    compute: $1.29 / hour

  • d3.c1.large (USD)

    compute: $1.27 / hour

  • d2.c4.large (USD)

    compute: $1.23 / hour

  • d3.c4.medium (USD)

    compute: $1.20 / hour

  • d2.c5.medium (USD)

    compute: $1.17 / hour

  • s4.c6.medium (USD)

    compute: $1.15 / hour

  • d2.m2.xxlarge (USD)

    compute: $1.15 / hour

  • d2.m1.large (USD)

    compute: $1.15 / hour

  • d2.m1.xlarge (USD)

    compute: $1.10 / hour

  • d2.m1.medium (USD)

    compute: $1.10 / hour

  • a1.c5.xlarge (USD)

    compute: $1.09 / hour

  • d2.c3.large (USD)

    compute: $1.07 / hour

  • d1.c4.large (USD)

    compute: $1.00 / hour

  • d2.c4.medium (USD)

    compute: $0.99 / hour

  • a1.c5.large (USD)

    compute: $0.99 / hour

  • d2.c2.large (USD)

    compute: $0.86 / hour

  • d2.c3.medium (USD)

    compute: $0.83 / hour

  • d2.c1.large (USD)

    compute: $0.81 / hour

  • d1.c4.medium (USD)

    compute: $0.80 / hour

  • s4.c6.xlarge (USD)

    compute: $0.77 / hour

  • s4.c6.large (USD)

    compute: $0.68 / hour

  • d1.c4.small (USD)

    compute: $0.66 / hour

  • s3.c3.large (USD)

    compute: $0.65 / hour

  • d2.c2.medium (USD)

    compute: $0.65 / hour

  • d2.c1.medium (USD)

    compute: $0.61 / hour

  • s4.c3.medium (USD)

    compute: $0.57 / hour

  • s3.c3.medium (USD)

    compute: $0.47 / hour

  • s2.c2.large (USD)

    compute: $0.40 / hour

  • s2.c2.medium (USD)

    compute: $0.37 / hour

  • s2.c1.large (USD)

    compute: $0.37 / hour

  • s2.c2.small (USD)

    compute: $0.31 / hour

  • s2.c1.medium (USD)

    compute: $0.29 / hour

  • s1.c2.large (USD)

    compute: $0.27 / hour

  • s1.c2.medium (USD)

    compute: $0.24 / hour

  • s1.c1.medium (USD)

    compute: $0.24 / hour

  • s2.c1.small (USD)

    compute: $0.17 / hour

  • s1.c1.small (USD)

    compute: $0.16 / hour

  • s0.d1.medium (USD)

    compute: $0.10 / hour

  • s0.d1.small (USD)

    compute: $0.08 / hour

Pros and cons

Pros

  • DDoS protection is included on the dedicated servers, alongside certifications covering SOC 2, PCI DSS and ISO 9001.
  • Billing runs hourly, monthly and reserved, so an hourly test and a reserved term sit on the same catalogue.
  • Object storage is S3-compatible and keeps the first First 30 TB of outgoing bandwidth free per month of monthly egress free.
  • Support covers email, chat and phone, with phone and chat alongside email and a help centre.

Cons

  • The entry node at $38.81 sits a long way above the €5.83 across the listings compared, so entry cost is where this line loses.
  • Only 6 locations sit in the United States, NL and SG, so most continents get no placement.
  • Billing granularity is hourly and the server type is bare metal only, with no shared VPS tier listed.
phoenixNAP

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Scored 8.8 / 10 by DeployCue.

Who it suits

  • Teams wanting dedicated hardware with a bundled allowance, and able to pay above the $5.34 entry at UCloud.
  • Readers who need storage beside compute, since object storage is S3-compatible with the first First 30 TB of outgoing bandwidth free per month of monthly egress free.
  • Operators who need direct interconnect into the major cloud providers, listed alongside a cloud router option for multi cloud links.

Who should look elsewhere

  • Budget first, since the entry node at $38.81 sits well above the €1.99 entry at Aruba.
  • Teams that need a broad location spread, because 6 sites in the United States, NL and SG cover only part of the world.
  • Buyers after a free Kubernetes control plane, since the control plane here is priced at $0.08.

How it compares on our data

On entry price, phoenixNAP sits at 177 of 200 listings compared, which places the dedicated entry node at the expensive end of the field. Locations read differently: 88 of 239 puts a small footprint in the middle of the range rather than at either extreme.

Core features

The entry node is 4 vCPU, 16 GB RAM, 2x 240 GB SSD, and every location carries 15 TB free per location (5 TB in Singapore) of included traffic. Servers sit in 6 sites spread across US, NL and SG, so a US, European or Asian placement is available from the same catalogue, with the Singapore allowance the smallest of the set.

Frequently asked questions

What comes with the entry bare-metal server?+

The entry configuration is 4 vCPU, 16 GB RAM, 2x 240 GB SSD, priced at $38.81 on the bare-metal line. The same plan can be billed hourly, monthly or reserved, so a short trial and a long commitment use the same hardware. The service is provided by Phoenix NAP, LLC, a US company.

How much traffic is included before egress charges apply?+

Every location includes 15 TB free per location (5 TB in Singapore) of bandwidth. Inbound traffic is free, while outbound data is billed per GB either pay-per-use or through bundles once the allowance is used. On object storage the first First 30 TB of outgoing bandwidth free per month of monthly outgoing bandwidth is free.

How is usage billed?+

Servers are billed hourly, and the available billing models are hourly, monthly and reserved. GPU servers follow the same hourly granularity, which suits brief inference or rendering runs as well as long-lived deployments. Reserved terms reward longer commitments.

Which regions are available?+

Bare-metal capacity runs in the United States, NL and SG across 6 sites, so a US, European or Asian placement is on the same catalogue. Object storage is narrower, with 2 regions. Direct links into the major cloud networks are also listed, which suits hybrid setups.

Is DDoS protection part of the plan?+

DDoS protection is included on the bare-metal servers. That matters for game servers, the named use case for the line, and for anyone exposing a public endpoint on dedicated hardware. Inbound traffic stays free under the included bandwidth allowance.

Which certifications are held?+

The listed certifications are SOC 2, PCI DSS and ISO 9001. That set covers security controls, payment card data and environmental management, the areas regulated buyers tend to check first when a workload touches customer data or spans jurisdictions.

What does object storage cost?+

Storage is listed at $0.086 per GB per month, and the endpoint is S3-compatible, so existing tools and buckets carry over. Outgoing bandwidth is generous, with First 30 TB of outgoing bandwidth free per month free each month, and object storage is the storage type on offer.

How do you reach support?+

Support runs on email, chat and phone, so a phone call or a chat session is available alongside email and the help centre, with a community channel too. That spread suits operators who want to escalate a hardware fault quickly rather than wait on email alone.

Sources

  • phoenixnap.com checked September 26, 2026

    Backs: Interconnect

    “Link directly to the biggest hyperscalers through Arizona's first AWS Direct Connect and Google Cloud Interconnect location.”

  • phoenixnap.com/about checked September 26, 2026

    Backs: Founded, Support channels

    “phoenixNAP is a global IaaS provider founded in 2009”

  • phoenixnap.com/bare-metal-cloud checked September 26, 2026

    Backs: Bandwidth allowance, Billing models, Entry plan, Entry price, Locations, Pricing model, Operating systems, Regions, Server types, Use cases

    “Your first deployment comes with 15 TB FREE bandwidth (5 TB in Singapore) you can share between all servers in the same location.”

  • phoenixnap.com/bare-metal-cloud/gpu-servers checked September 26, 2026

    Backs: GPU models

    “2 x Intel MAX 1100 GPUs”

  • phoenixnap.com/bare-metal-cloud/ip-pricing checked September 26, 2026

    Backs: Egress fee

    “Deploy your first Bare Metal Cloud server and enjoy 15 TB (5TB in Singapore) of free bandwidth”

  • phoenixnap.com/bare-metal-cloud/rancher-deployment checked September 26, 2026

    Backs: Control plane price

    “Starting at $0.08/hour.”

  • phoenixnap.com/bare-metal-servers checked September 26, 2026

    Backs: DDoS protection

    “We provide bundled 20 Gbps DDoS mitigation as a completely free service with each of our dedicated server hosting plans.”

  • phoenixnap.com/cloud-services/cloud-servers-europe checked September 26, 2026

    Backs: Compliance certifications

    “SOC 2, PCI DSS, and ISO 9001, and 14001 compliant”

  • phoenixnap.com/cs/legal checked September 26, 2026

    Backs: Headquarters, Legal entity

    “Phoenix NAP, LLC 3402 East University Drive Phoenix, Arizona 85281 USA”

  • phoenixnap.com/dedicated-servers checked September 26, 2026

    Backs: Billing granularity

    “Hourly or monthly billing options”

  • phoenixnap.com/network-file-storage checked September 26, 2026

    Backs: Price per GB per month

    “Hourly / TB-Month $86.40 $0.12 /TB-Hour”

  • phoenixnap.com/object-storage checked September 26, 2026

    Backs: Free egress, Free egress (GB), Regions, S3-compatible, Storage types

    “Outgoing Bandwidth ... First 30 TB / month Free”

Compiled from 12 source pages, checked September 26, 2026. We did not open an account.

phoenixNAP

phoenixNAP

Teams that want dedicated bare-metal with a large bundled traffic allowance.

8.8/10See alternatives