Platform.sh review
Updated September 28, 2026 · DeployCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Platform.sh suits teams that want a managed application platform with MongoDB and Elasticsearch run for them rather than assembled by hand. Entry sits at €9, above RisingWave at $0.23 and UCloud at $0.96, so budget before you commit, and note there is no free tier to trial.
Key facts
- Best for
- Teams wanting MongoDB and Elasticsearch managed on one French platform.
- Price from
- €9↗
- Database engines
- MongoDB, Elasticsearch↗
- Free tier
- No↗
- Storage price
- €0.49↗
- Legal entity
- Platform.sh SAS↗
- Headquarters
- France↗
- Founded
- 2009 to 2015↗
- Support channels
- Email, Phone, Help-centre, Community↗
- Official website
- platform.sh
Serverless
Facts checked September 26, 2026, 5 sources
Listed in
Pros and cons
Pros
- Managed MongoDB and Elasticsearch in the same platform, listed under MongoDB and Elasticsearch.
- Support runs on email, phone and help centre, so email, phone, help centre and community are all in the mix.
- A long task duration ceiling of 86,400 suits batch style workloads.
- Backed by Platform.sh SAS in France, working since 2,009 to 2,015.
Cons
- There is no free tier, so every plan is paid from the first cycle.
- Free requests sit at 500,000 while the rest of the field gives away 1,000,000.
- Entry at €9 is well above the €5.83 median entry price on the site.
Who it suits
- Teams that would rather outsource MongoDB and Elasticsearch operation than run MongoDB and Elasticsearch themselves.
- Developers who value phone support, one of the channels in email, phone and help centre.
- Shoppers comparing $0.23 and $0.96 who can stretch to a higher entry price.
Who should look elsewhere
- Budget-first teams, since SberCloud starts lower and adds a free tier.
- Teams that need a free allowance of requests above 500,000.
- Buyers wanting a vector database, where RisingWave is the closer match.
Plans, egress and billing
Plans start at €9, and the free tier is listed as no, so there is no free entry point to test a project on. Storage is priced separately at €0.49, which means a plan holding a lot of data costs more than the entry price suggests. Weigh that running total against cheaper rivals before you pick a plan.
The company behind it
Platform.sh SAS runs the platform, registered in France. It has traded since 2,009 to 2,015, so the operator behind the managed databases has a long record. Support comes through email, phone and help centre, which mixes direct contact with self service, and phone stands out for teams that need to reach a person quickly.
How Platform.sh compares
Platform.sh vs ScalaHosting9.3 vs 8.3
Platform.sh vs Contabo9.3 vs 9.2
Platform.sh vs Kamatera9.3 vs 9.5- Platform.sh vs Novada9.3 vs 8.9
Platform.sh vs Cloudways9.3 vs 9.2
Platform.sh vs PlanetHoster9.3 vs 8.7
Platform.sh vs Acronis9.3 vs 9.9
Platform.sh vs Aruba9.3 vs 9.3
Platform.sh vs Decodo9.3 vs 9.1
Platform.sh vs Hostinger9.3 vs 9.1
Platform.sh vs MarsProxies9.3 vs 9.0
Platform.sh vs hide.me9.3 vs 8.7
Platform.sh vs Proton Drive9.3 vs 8.3
Platform.sh vs AIS Cloud9.3 vs 8.1
Frequently asked questions
What does Platform.sh cost to start?+
Plans start at €9, and that is the entry figure readers compare first. Storage is listed separately at €0.49, while requests are priced at €10 with 500,000 free. There is no free tier, so the entry price is the floor rather than a teaser.
Is there a free tier on Platform.sh?+
No. Platform.sh lists its free tier as no, so nothing runs for nothing. The nearest free element is an allowance of 500,000 requests, which is smaller than the 1,000,000 median free allowance across the site.
Which databases does Platform.sh run for me?+
The engine list under MongoDB and Elasticsearch covers MongoDB and Elasticsearch. That pair is the platform's managed data layer, so teams can take both without provisioning them separately. Other engines are not part of the listed set.
How long can tasks run on the platform?+
The documented ceiling is 86,400 for a task. That is generous enough for long batch jobs and data imports against MongoDB or Elasticsearch, so you would not split a heavy backfill across many short runs.
How can I reach Platform.sh support?+
Support runs on email, phone and help centre: email, phone, a help centre and a community. Phone is the channel that stands out here, since only 43.6% of the brands in this category offer it, against 90.2% for a help centre.
Who runs Platform.sh and where are they based?+
The service is operated by Platform.sh SAS, registered in France. It has been trading since 2,009 to 2,015, so the company behind the managed databases has a long operating record rather than being a new entrant.
How does Platform.sh compare with cheaper rivals on price?+
Platform.sh starts at €9, while RisingWave starts at $0.23 and UCloud at $0.96. The median entry price across the site is €5.83, which tells you how the whole field sits.
Do I pay separately for storage and requests?+
Yes, they are listed as separate lines. Storage is €0.49 and requests run at €10, with 500,000 requests free. A project that stores little but calls often will feel the request rate more than the storage rate.
Sources
- developer.upsun.com/docs/configure-apps/tasks checked September 26, 2026
Backs: Maximum run time
“run.timeout - Maximum duration in seconds. Defaults to 3600 (one hour); max value 86400 (one day).”
- platform.sh/pricing checked September 26, 2026
Backs: Free requests, Price per million requests
“Included ingress requests: 500,000 requests/month”
- upsun.com/about-us checked September 26, 2026
Backs: Founded
“We began as The Commerce Guys (2009), spun out as Platform.sh (2015)”
- upsun.com/impressum checked September 26, 2026
Backs: Headquarters, Legal entity, Support channels
“Registered address and head office: 22 rue de Palestro 75002 Paris France”
- upsun.com/pricing checked September 26, 2026
Backs: Database engines, Free tier, Price from, Storage price
“Memory (1 GB) - MongoDB (Premium)”
Compiled from 5 source pages, checked September 26, 2026. We did not open an account.
Platform.sh
Teams wanting MongoDB and Elasticsearch managed on one French platform.