Safaricom review

Updated September 28, 2026 · DeployCue Editorial Team

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Key facts

Regions
KE, ET↗
Compliance certifications
ISO 27701, ISO 27001, PCI DSS v4↗
Legal entity
Safaricom PLC↗
Headquarters
Kenya↗
Founded
1997↗
Support channels
Email, Phone, Help-centre↗
Official website
safaricom.co.ke

Facts checked September 26, 2026, 3 sources

Apps and profiles

Get the app
Google Play

Where Safaricom is available

Available
Ethiopia, Kenya

Countries from the brand (Source, checked September 26, 2026)

Frequently asked questions

Which company operates Safaricom?+

Safaricom is operated by Safaricom PLC. (Source, checked September 26, 2026)

Where is Safaricom based?+

Safaricom is based in Kenya. (Source, checked September 26, 2026)

When was Safaricom founded?+

Safaricom was founded in 1997. (Source, checked September 26, 2026)

How can I contact Safaricom support?+

Safaricom offers support through Email, Phone, Help-centre. (Source, checked September 26, 2026)

Sources

  • business.safaricom.co.ke/products checked September 26, 2026

    Backs: Support channels

    “Email us business@safaricom.co.ke ... Call us +254 722 002 222 ... FAQS”

  • safaricom.co.ke/about/who-we-are/our-story checked September 26, 2026

    Backs: Founded, Regions

    “We were founded in 1997 as a fully owned subsidiary of Telkom Kenya”

  • safaricom.co.ke/data-privacy-statements checked September 26, 2026

    Backs: Compliance certifications, Headquarters, Legal entity

    “Safaricom is ISO 27701 (Privacy Information Management System), ISO 27001 (Information Security Management Systems) and PCI DSS v4 certified”

Compiled from 3 source pages, checked September 28, 2026. We did not open an account.

Not confirmed yet: Entry price, Entry plan, Bandwidth allowance, Billing models, Locations.